Blackd Tools - Terms of Service

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Terms of service

Privacy policy - LEGAL NOTICE

- In compliance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (Spain), we inform you that by completing an order form at our web, your personal data will be stored and processed in a file owned by DANIEL PEÑA VAZQUEZ, with the aim of handling your order. Also, unless you explicitly expresses otherwise, may use your personal data to keep you informed of news and developments relating to our services. We also inform you of the possibility of exercising rights of access, rectification, cancellation and opposition of your personal data by email daniel@blackdtools.com or by letter addressed to or targeted at DANIEL PEÑA VAZQUEZ, MADRID (MADRID), C.P. 28011, C/VILLAVALIENTE, 13 - BAJO PTA 4, accompanied by photocopy of D.N.I. or national ID card.
- The shop pages that collect your personal information are secure here (https protocol with no warnings).
- This web will generate your invoice with the personal data you enter in the forms.
- This web have an optional stock notification service that will send you automatic emails when the stock changes in your server. You can request to cancel your subscription to that service at any time.

Conditions for purchase

- You can always buy our software and services unless it is agaist your local laws, or unless you got a ban in our web (you can get a ban for doing something illegal, actions resulting in loses for our business, insulting or spamming)
- For software purchases you can have your money back if you didn't use our software yet. Time limit=15 days. After 15 days, if license is not expired yet, we can give some other services in compensation (more or less depending the remaining license time), but it won't be real money. You should contact us by email for this kind of things.
- For Tibia Gold purchases you can have your money back if you return the gold first. Time limit=15 days. Not allowed after 15 days. You should contact us by email for this kind of things.
- When you purchase something using real money law forces us to request you some personal information to fill an invoice. We won't use that information for anything else (See Privacy Policy above)
- We only guarantee that we will deliver our software or services in less than 3 days after payment was completed. You must be patient when buying something in our web.
- If you want to contact us then you must do it by email ( daniel@blackdtools.com )

Payment methods

- You can pay by bank transfer. We will give you an invoice after delivery.
- You can pay through a verified Paypal account. We will give you an invoice after delivery.
- You can pay through a unverified Paypal account. It will cost you 20% more in this case, because we have to handle the high risk that we suffer with unverified accounts. We will give you an invoice after delivery.
- You can pay by phone calls/sms (through daopay.com or zaypay.com) There will be x5 cost to handle the very low payout that we get here. Your phone company is the only responsible of invoices here.
- You can pay by Tibia gold, virtual coins of the online game Tibia. In this kind of cases there will not be real invoices as it will be a pure virtual transaction (virtual->virtual) Here you don't even need to fill the personal information fields.
- People of Europe can also pay through our intermediate WebToPay. WebToPay will handle the service and they will be the ones giving the invoice in that case. They will give you the invoice as soon your payment is accepted.
- Some payment methods might be blocked depending your country, the items you buy and the amount of items that you are buying.

How to unsubscribe

- Mailing lists: We don't register your information unless you requested us to subscribe your email for notifications of news and changes in our shop (and in that case we only register your email) If you want to unsubscribe from such list you can use the link provided in our email messages or you can just contact me by email with subject "UNSUBSCRIBE" Same email as always ( daniel@blackdtools.com )
- Invoices: The rest of your information is only temporally stored to handle the invoices. We can't delete invoices. However we can still change information on them if they belong to the current month. Just contact us by email with your desired changes in that case.
- Forum: You can change your forum information after doing the login there. Use the link called "My Profile". If you want to completely remove your forum account then you should contact us from the registered email, including your user name and user password, with subject "DELETEMYFORUMACCOUNT"

Tibia gold

- Tibia gold is the currency of the game Tibia, an online game.
- If you want to buy Tibia gold by real money then we will request you some basic information in order to give you an invoice at the end of the process. Read Privacy Policy details at the start of this document.
- If you belong to the European union then we will include a 21% VAT in the invoice. We will pay that tax. You won't need to pay more money than the final price.
- In case of phone payments your phone company will bill you, not us.
- In case of purchases by WebToPay, WebToPay will bill you, not us.
- The delivery of the gold can take up to 3 days after you payed it. Please be patient.
- If you want your money back then you have 15 days to request it. You should send your gold back first in that case.
- You can start the purchase here. Then just follow the four steps. We added marks in yellow (step1, step2, step3, step4)

Free Software

- You should only download or free software in our Free Tools menu.
- Our free software are addons that will enhance your gameplay experience in Tibia.
- We don't win money with this software so we don't give any guarantees about it. Anyways we are almost sure that it is completely safe. You can read the source code and/or recompile it. The source code is included in the zips so you can see that is safe.
- The programmer here is Blackd ( daniel@blackdtools.com ) You can contact him for technical questions.

Tibia Premium and other Tibia Services, by phone

- Tibia premium account will allow you to experience a VIP experience in the online game Tibia
- We now also resell other Tibia services (character world transfer, character name change, etc) Same conditions than Tibia Premium will apply here.
- We just resell the premium Tibia accounts service by phone calls or sms (through daopay.com or zaypay.com) This service is only intended for people that can't pay the premium with standard payment methods.
- The cost will be x10 higher than the standard cost of this service because we receive around 1/5 of what you pay by phone and we also have to get some profit.
- Your phone company will include the costs in your phone invoice. We don't give invoices here when you pay by phone.
- If you want to buy premium Tibia account with standard payment methods and standard costs then go to the official page of Tibia! : http://www.tibia.com
- In any case this service will be provided by Cipsoft. You can read more about premium accounts in their game web: http://www.tibia.com/abouttibia/?subtopic=premiumfeatures
- If you still want to purchase it by phone, paying x10 price, you can start the purchase here. Just fill the form and press the button that says 'validate and continue', then follow the steps of the web.

Billing and invoices

- If we request any personal information from you it will be only used to generate the invoice. We won't use it for anything else! Except if you optionally want to receive notification emails from us. Read Privacy Policy details at the start of this document.
- You will receive a legal invoice at the end of the process (after the delivery) Of course if you invent the personal information then it will contain that invented personal information.
- This is a legal business registered by Daniel Peña Vazquez, Calle Villavaliente 13 bajo 4, 28011 Madrid (Spain)
- Fastest way to contact the owner of this business is by email: daniel@blackdtools.com
- If you pay by Paypal or bank transfer then you will be able to see your invoices directly in our web, after delivery, at https://blackdtools.com/order.php You will need to use your order number and order password (our web will display you that during the transaction process)
- We don't give invoices for phone/sms payments. Your phone company already will do that
- We don't give invoices for WebToPay payments. WebToPay will do that instead us
- We don't give invoices if you pay a virtual thing with a virtual thing (pure virtual transaction)

Starting points for purchases

- Service: Tibia gold: https://blackdtools.com/tibiagold.php
- Software license: Tibia Premium Account and other Tibia services: https://blackdtools.com/tibiapremium.php
- The rest of our tools and services are free and there is no need to purchase them.

Forum

- We have a forum to talk about the game of Tibia and everything related for this game. Our forum also gives additional information about our software and services.
- We are not responsible for the posts made by our forum users. If you see any illegal post or a post that doesn't obey our forum rules then please report it and we will delete it asap.
- In order to register and write posts in our forum users must agree and obey our forum rules.
- You can read our forum rules here

Known possible risks

- At this moment we are only aware that there is a small risk of game account deletion when using Blackd Proxy cavebot function as this can be detected as cheat.
- Trading with some users in our forum can be risky and can end in a scam. Don't trade with forum users if you don't accept to take the full responsability and the risk of losing your money and/or items. Beware of users with low post count or users selling very cheap.
- If you find any other possible risk please let us know. Contact: daniel@blackdtools.com
- We won't give any compensations in any case. No compensations even if something bad happened to you and it was not listed here yet. No compensations at all. If you don't accept this then you are not allowed to use our software, you are not allowed to use our services, and you should leave this web.

Terms of service were updated at 21/10/2011 to clarify our Privacy Policy.
Terms of service were updated at 27/12/2011 to update references to our current products.
Terms of service were updated at 9/1/2012 to clarify our Privacy Policy.
Terms of service were updated at 17/4/2012 to update references to our current products.
Terms of service were updated at 1/9/2012 to update the VAT (new VAT in Spain = 21%)
Terms of service were updated at 16/10/2012 to add references to Daopay and Webtopay.